Helpful information about ordering custom promotional products, artwork approval, production timelines, shipping, returns, customer accounts, and policies at Purple Pie Promos.
Review our order policies, proof approvals, cancellations, production terms, and website usage conditions.
Learn how we collect, store, and protect customer information and uploaded artwork.
Find recommended file formats, logo setup tips, imprint guidance, and artwork preparation information.
Understand estimated production times, shipping expectations, rush orders, and carrier-related delays.
Review our policies regarding approved proofs, production errors, custom printed items, and claims.
Information about prepaid orders, invoicing options, payment methods, and account terms.
Answers to common questions about artwork, ordering, turnaround times, shipping, and promotional products.
Need help with an order or product recommendation? Our team is happy to assist.
If you need assistance choosing products, preparing artwork, requesting a quote, or understanding your order, contact Purple Pie Promos and we’ll help guide you through the process.
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