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Privacy Policy

Privacy Policy

Purple Pie Promos, Inc. ("Purple Pie Promos," "we," "us," or "our") respects your privacy and is committed to protecting the personal information you provide when using our website and services.

This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, create an account, request a quote, place an order, upload artwork, or otherwise interact with Purple Pie Promos.

1. Information We Collect

We may collect personal information that you voluntarily provide, including:

  • Name
  • Company name
  • Email address
  • Phone number
  • Billing and shipping addresses
  • Payment-related information
  • Account login credentials
  • Artwork, logos, files, and other uploaded content
  • Quote request details and order information

We may also automatically collect certain technical information when you use our website, including:

  • IP address
  • Browser type
  • Device information
  • Pages viewed
  • Referring websites
  • Website usage activity
  • Cookies and similar tracking technologies

2. How We Use Your Information

We use collected information to:

  • Process orders and payments
  • Provide customer service and support
  • Create and manage customer accounts
  • Generate proofs and fulfill orders
  • Respond to quote requests and inquiries
  • Improve our website, products, and services
  • Communicate regarding orders, updates, or promotions
  • Detect fraud, abuse, or unauthorized activity
  • Comply with legal obligations

3. Artwork and Uploaded Files

Customers may upload artwork, logos, designs, text, or other materials through our website or by email.

By submitting content to Purple Pie Promos, you represent that you own or have permission to use the submitted materials and authorize us to reproduce and use such materials for order fulfillment and related business purposes.

We do not claim ownership of customer artwork or uploaded content.

4. Payment Information

Payment transactions may be processed through third-party payment providers. Purple Pie Promos does not store full payment card information on our servers unless specifically stated otherwise.

Third-party payment processors may have their own privacy and security policies.

5. Cookies and Tracking Technologies

Our website may use cookies, analytics tools, and similar technologies to improve website functionality, analyze traffic, personalize content, and enhance user experience.

You may adjust your browser settings to refuse cookies; however, some portions of the website may not function properly.

6. Sharing of Information

We do not sell personal information to third parties.

We may share information with trusted third parties when necessary to operate our business, including:

  • Payment processors
  • Shipping carriers
  • Suppliers and manufacturers
  • Website hosting providers
  • Technology and marketing service providers

Information may also be disclosed if required by law, legal process, or to protect the rights, property, or safety of Purple Pie Promos, our customers, or others.

7. Data Security

We take reasonable measures to protect personal information from unauthorized access, disclosure, misuse, or destruction.

However, no method of internet transmission or electronic storage is completely secure, and we cannot guarantee absolute security.

8. Customer Accounts

Customers who create accounts on our website are responsible for maintaining the confidentiality of their login credentials.

Purple Pie Promos is not responsible for unauthorized account access resulting from customer failure to protect account credentials.

9. Email Communications

We may send transactional emails regarding quotes, orders, proofs, shipping updates, or customer service matters.

Customers may also receive promotional or marketing communications and may opt out of marketing emails at any time using the unsubscribe link included in those communications.

10. Third-Party Links

Our website may contain links to third-party websites or services. Purple Pie Promos is not responsible for the privacy practices, policies, or content of third-party websites.

11. Children's Privacy

Our website and services are not directed toward children under the age of 13, and we do not knowingly collect personal information from children.

12. Your Rights and Choices

Depending on your location and applicable laws, you may have rights regarding access to, correction of, or deletion of your personal information.

To request updates or removal of your information, please contact us using the contact information provided on our website.

13. Changes to This Privacy Policy

Purple Pie Promos reserves the right to update or modify this Privacy Policy at any time without prior notice.

Continued use of the website after updates are posted constitutes acceptance of the revised Privacy Policy.

14. Contact Information

If you have questions regarding this Privacy Policy or how your information is handled, please contact Purple Pie Promos, Inc. through the contact information provided on this website.