FAQs
Get answers to common questions about ordering custom promotional products, artwork, proofs, production, shipping, pricing, and choosing the right items.
Basic answers about what promotional products are, how they work, and how businesses use them.
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Answers about quote requests, minimum quantities, shopping carts, order approvals, and reorders.
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Learn about logos, vector files, blurry artwork, file types, backgrounds, and print-ready art.
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What to check before approving a proof and why proof approval matters before production begins.
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Answers about setup fees, quantity pricing, shipping costs, rush fees, and why custom orders vary.
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Common questions about production times, rush service, imprint methods, and order timing.
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Learn how shipping costs, delivery dates, carrier delays, split shipments, and deadlines work.
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Answers about prepayment, invoicing, payment timing, and when an order can move into production.
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Learn when custom printed orders can be canceled, changed, returned, or reviewed for issues.
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Answers about Pantone colors, RGB vs. CMYK, screen previews, and why colors may vary on products.
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Questions about choosing the right products for your audience, event, budget, and brand.
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Answers about decoration methods, imprint areas, print limitations, setup, and logo placement.
Read FAQs →Tell us what you’re trying to order and we’ll help you sort through the options.
